Privacy Policy
Thank you for visiting StephanEarl.com (the “Site”), owned and operated by SearlStudio Group, LLC ("we," “us,” or “our”), located at 5840 Red Bug Lake Road #2080, Winter Springs, FL 32708 USA. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from the Site, our companion sub‑sites, and branded storefronts Home Music Production, The Mystic Vibe, and Ambient Mystic (collectively, the “Services”). By using the Services, you agree to the practices described below.
1. Information We Collect
We collect several categories of data, and the exact mix depends on how you interact with the Services:
Identifiers — Your name, mailing address, email address, phone number, and account username. You supply these details when you create an account, place an order, join our mailing list, or contact support. We use them to process purchases, maintain your account, and respond to you.
Payment & Transaction Data — Tokenized card information, billing address, and a record of what you bought. This information comes from our payment processors (such as Stripe or PayPal) and enables us to complete your transactions, provide receipts, and detect fraud.
Digital Activity — Technical information like IP address, browser type, device identifiers, referring URLs, pages viewed, timestamps, cookies, and log files. We collect this automatically through cookies and analytics tools to keep the Site running smoothly, understand traffic patterns, and tailor the user experience.
Location Data — An approximate geographic location inferred from your IP address. We use this to calculate applicable taxes and localize certain content or offerings. We do not track precise GPS‑level data.
User‑Generated Content — Reviews, comments, uploaded media, support tickets, or other content you voluntarily post or send to us. We use this material to power community features, display testimonials, and troubleshoot issues.
Marketing Preferences — Your opt‑in choices for newsletters and promotional messages. These preferences come directly from you so we can honor your consent when we send product updates or special offers.
2. How We Use Your Information
We use the information we collect to:
- Process and manage orders for books, music, digital downloads, and merchandise.
- Provide streaming access to meditation tracks and sound libraries.
- Create and maintain your account and order history.
- Respond to inquiries and provide customer support.
- Send administrative emails (order confirmations, shipping updates, policy changes).
- Deliver marketing communications you have opted in to receive (with opt‑out available at any time).
- Improve and personalize the Site, including remembering preferences and tailoring content.
- Detect, prevent, and address fraud, security breaches, and policy violations.
- Comply with legal obligations (tax, accounting, regulatory requests).
3. Legal Bases for Processing (GDPR‑Relevant Users)
If you reside in the European Economic Area (EEA) or United Kingdom, we rely on the following legal bases:
- Contract Performance: Processing necessary to fulfill a purchase or provide requested Services.
- Legitimate Interests: Improving our products, preventing fraud, direct marketing to existing customers, provided these interests are not overridden by your rights.
- Consent: For email marketing and non‑essential cookies. You may withdraw consent at any time.
- Legal Obligation: Retaining transaction records for tax or regulatory compliance.
4. Cookies & Tracking Technologies
We use first‑party and third‑party cookies, pixels, and similar technologies to:
- Keep you logged in and remember cart items.
- Perform analytics (e.g., Google Analytics) to understand traffic patterns.
- Serve personalized ads through platforms like Meta Ads or Google Ads (where applicable).
You can disable cookies in your browser settings, but some Site features may not function properly.
5. Sharing & Disclosure of Information
We do not sell or rent your personal information. We disclose information only:
- Service Providers: Payment processors, shipping carriers, email service providers, analytics vendors, print‑on‑demand partners—solely to perform services on our behalf and under confidentiality obligations.
- Legal Compliance: To comply with subpoenas, court orders, or other lawful requests.
- Business Transfers: In connection with a merger, acquisition, or sale of assets; your information may be transferred subject to the same protections.
- With Your Consent: If you direct us to share information with a third‑party (e.g., posting a public review).
6. International Data Transfers
We are headquartered in the United States and may process your information in the U.S. and other countries. If you reside outside the U.S., your data may be transferred to—and processed in—jurisdictions that may not have equivalent data‑protection laws. We implement safeguards such as Standard Contractual Clauses to protect international transfers where required.
7. Data Retention
We retain personal data only as long as necessary for the purposes listed above:
- Orders & Tax Records: 7 years (or longer if required by law).
- Marketing Lists: Until you withdraw consent or we deem the address inactive.
- Analytics Logs: Up to 26 months, then aggregated or deleted.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete data.
- Deletion: Request deletion of personal data (subject to legal exceptions).
- Portability: Receive your data in a machine‑readable format.
- Opt‑Out of Marketing: Click the unsubscribe link in marketing emails or email us.
- CCPA (California): Right to know, delete, and opt‑out of “sale” of personal information (we do not sell data).
- GDPR/UK GDPR: Object to processing or restrict processing under certain circumstances.
To exercise any of these rights, email info@searlstudio.com with your request. We may verify identity before acting.
9. Security
We employ administrative, technical, and physical safeguards such as HTTPS, encryption at rest and in transit, limited employee access, and regular vulnerability scans. No method of transmission over the Internet is entirely secure; we cannot guarantee absolute security.
10. Children’s Privacy (COPPA)
The Site is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly. If you believe a child has provided us information, please contact us.
11. Third‑Party Links & Integrations
Our Services may link to Etsy, Shopify, Payhip, Bandcamp, or social media. This Policy does not apply to data collected by third‑party sites. Review their privacy statements before using.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will post the revised version with a new “Last updated” date, and where required, seek your consent to material changes.
13. Contact Us
If you have questions, concerns, or wish to exercise your rights, contact:
Privacy Officer
SearlStudio Group, LLC
5840 Red Bug Lake Road #2080
Winter Springs, FL 32708 USA
Email: info@searlstudio.com